Legal centre
Every legal document that applies to Norba's API, dashboard, booking site and apps, in one place.
For everyone
Terms of Service
Updated 18 October 2026
The contract for the API and dashboard (Part A) and for booking a flight on booking.norba.io and in the apps (Part B).
Privacy Policy
Updated 18 October 2026
What personal data we collect, why, who receives it, how long we keep it and how to exercise your rights.
Cookie Policy
Updated 18 October 2026
Everything norba.io and the dashboard store in your browser, and the one optional group you can switch off.
Legal Notice
Updated 18 October 2026
Who provides the service, the company register entry, our points of contact under the Digital Services Act and the supervisory authorities.
Acceptable Use Policy
Updated 18 October 2026
What genuine use of the API, the dashboard and the booking site looks like, with examples, and what we do about misuse.
Complaints procedure
Updated 18 October 2026
Who handles which complaint, how to make one to us, how fast we answer, and the independent bodies you can go to.
Security and responsible disclosure
Updated 18 October 2026
How we protect the platform, how to report a vulnerability, and the rules and commitments for good-faith research.
Accessibility Statement
Updated 18 October 2026
The standard we work to, where we are, and how to get help if something is in your way.
For businesses using the API
For travellers
NORBA TRAVEL OÜ · Registry code 17597060 · VAT EE103029739 · Tornimäe tn 5, 10145 Tallinn, Estonia
Questions about any of these documents: hello@norba.io