Servicing endpoints in development

The Servicing API endpoints are currently under active development. Request/response shapes may change.

Servicing

Add SSRs / APIS

Submit special service requests and passenger document data required for travel.

POST/v1/orders/{orderID}/ssrsRequires X-API-Key
Two critical data submissions in one endpoint — both often required before travel.SSRs (Special Service Requests):
- WCHR / WCHS / WCHC — Wheelchair assistance (ramp, stairs, cabin)

- VGML / KSML / HNML / GFML — Special meals (vegetarian, kosher, Hindu, gluten-free)

- UMNR — Unaccompanied minor

- MEDA — Medical requirements

- Submit at least 48–72 hours before departure
APIS (Advanced Passenger Information):
- Passport/document number

- Nationality and country of issue

- Date of birth and gender

- Mandatory for international flights to/from the US, UK, EU, and many other jurisdictions

- Airlines may deny boarding if APIS is missing at check-in
Submit this data as early as possible in the booking flow.

Request example

curl --request POST \
  --url https://api.norba.io/v1/orders/{orderID}/ssrs \
  --header "X-API-Key: $NORBA_KEY" \
  --header "Content-Type: application/json" \
  --data '{ "ssrs": [{ "type": "WCHR", "passenger_id": "pax1" }], "apis": [{ "passenger_id": "pax1", "document_number": "PA1234567", "nationality": "IE" }] }'

Response example

Response example
{
  "order_id": "ord_01...",
  "status": "confirmed"
}

Authorization

X-API-KeystringRequired
Opaque API key issued from the Norba dashboard. Sent on every request as the X-API-Key HTTP header. Missing or invalid keys are rejected with 401 Unauthorized.

Path parameters

orderIDstringRequired
Order ULID.

Request body

ssrsarray
Special Service Requests: Array of {type, passenger_id, detail} objects. Common types: WCHR, WCHS, WCHC (wheelchair), VGML (vegetarian meal), KSML (kosher), UMNR (unaccompanied minor).
apisarray
Advanced Passenger Information: Array of {passenger_id, document_number, document_type, nationality, date_of_birth, gender} objects. Required for international flights to most jurisdictions.
Add SSRs / APIS · Norba API